| Mass Software Solutions Pvt. Ltd. intends to refund, subject to agreement between Mass Software Solutions Pvt. Ltd. and its Customer, within 7 working days and disbursement of the refunded amount depends upon Refund and Privacy Policy of 2CO. Since 2CO is the reseller of Mass Software Solutions Pvt. Ltd.'s services to the customer, please refer to Refund Policy at 2CO.
A refund is the actual reimbursement of the cost of a Product to a Customer regardless of the basis for the reimbursement ("Refund"). 2CO accomplishes the Refund by reversing the amount previously charged to the Customer's Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of Customer. 2CO may issue a Refund without the prior knowledge or consent of Supplier in any case 2CO deems it appropriate. 2CO will promptly notify Supplier of any Refund and provide Supplier with information regarding the basis for 2CO's determination to issue the Refund. |